At Oregon First, we believe superior customer service is the key to our success. That’s why we engage in on-going training with our brokers in all areas of the business, from changes in the law to changes in technology. Below are a few of the testimonials Oregon First brokers have received from their clients. We’d love to get the opportunity to help you, too!
“Although it is of no surprise to you, we are wanting to let you know of our complete satisfaction with Real Estate Broker Kris Sholes who represented us in the recent sale of our property on Cook Lane in Tigard. Kris consistently demonstrated the highest standards of integrity, courtesy and energy as she expertly guided us through the process of preparing, listing, negotiating and consummating a successful transaction. We were very impressed with Kris as she consistently communicated with us, discussing the various details that required attention, pointing out options and making suggestions when necessary. Her many years of experience were vividly on display as she was able to foresee and avoid the numerous potential pitfalls that too often result in a failed transaction. Kris has developed a team of experts who were available to take care of the issues that arose as the sales agreement proceeded towards completion: title insurance and escrow people; landscapers; maintenance people; and septic system specialists were all very professional. Since we reside out of the area, we had to rely upon Kris to handle many of the tasks that would have normally been the responsibility of the owners, such as collecting the mail from the street-side mailbox, scheduling maintenance, and keeping a watchful eye on the vacant house. She even spent her own time trimming hedges, sweeping the walkways and mowing the lawn!
Having been a real estate broker myself years ago in California, I know what it takes to be considered a good agent—and Kris has clearly shown herself to be an excellent real estate agent.”
— Michael and Tina T.
“Kristin Sholes represented us in three transactions in the past year. We kept going back to her because of her integrity, enthusiasm, marketing skills and knowledge of the market. She totally stays on top the process and timelines to make sure your needs are taken care of in a thorough, fair, and timely manner. Kris is a pleasure to work with and we continue to recommend her to our friends and family. ”
— Linda & Roger B.
“I want to thank you for all your help with finding and purchasing my new home in Tualatin. As I was moving from the coast, it was wonderful to have someone that is so in touch with the area. I was very impressed with how quickly you responded to my introductory email. After sending you the list of my requirements, you replied with a manageable number of listings on the MLS to look at. Your suggestions were great and a lot easier than scanning through hundreds of listings on my own. Our first day was a great pleasure. I enjoyed your bright cheerful personality as well as your professional, straight-forward approach. Every house we visited gave you a better understanding of what I liked and disliked. The best part was how each successive house you showed me got me closer to my dream house. The second day, you had narrowed in on the neighborhood and lined up five more showings. By the time we viewed the last house, we both knew this was the one. Your background in the local real estate area helped me to submit an accepted offer very quickly. Within days of the offer, you had set up the home and sewer inspection, and started a conversation with my lender and escrow officer. You saw to it that everything that was needed to close this sale happened smoothly. We would have closed a week early, had the appraisal not been delayed due to a large backlog of refinance loans and pending sale inspections. Hard to believe that everything happened within four weeks during a time when sales were just picking up and banks were adding more red tape. Thank you so much! I could not have been happier with the way you guided me through the sales process from beginning to end I would recommend you highly to anyone looking for a property to buy or sell.”
— John C. from Tualatin, OR
“I can’t imagine going through the house buying or selling process with any other realtor than Kris Sholes. I knew I was happy with my experience, but it wasn’t until I spoke with friends who had used various other realtors that I fully realized how above and beyond Kris is compared to other real estate agents. She became more than a business contact to my family; she became an actual family member. I not only recommend her to acquaintances who ask for referrals, I want her to assist my parents when they eventually move to the area. Kris was patient when we had questions or concerns and always answered them promptly and completely. When we first decided to place our home on the market, she arrived with a folder full of items that would inform us of every step in the process and a complete marketing plan. I was impressed and amazed. When I mention this to people who have chosen other Realtors, they have never heard of such a thing. As we entered each new step in our buying and selling process, she always anticipated every piece of information we might need and had it ready before we even asked. Kris is everything and more that you would want, expect and need in a real estate agent. She is informed, prompt, patient and really fun to look at houses with! I feel blessed to have worked with her as we sold our first home and bought our new one.”
— Doug & Julie S. from Tigard, OR
“I would like to commend you with your service and efforts in getting our five-plex sold. Your marketing strategies were effective in getting a qualified buyer in the short time. With the additional complexity of this particular transaction, you have been on top of things. Carole and I appreciate your outstanding efforts. You guys will always be on top of my list when recommending real estate agents in Portland.”
— Gynna B. from Charlotte, NC
“Emily Mikhaiel was an absolutely wonderful realtor. We were new to the area and had to find something on a short timeline. Emily worked incredibly hard for our family and not only found us our dream home in a great neighborhood but also connected us with a lovely contractor who is remodeling our home. Emily made a normally stressful process very simple and easy. She is a great listener and is detail oriented, flexible, and honest. We could not have found a better realtor and appreciate how easy she made it for us to buy our first home as a family.”
— Corey Hope Leaffer & Zev Nicholson
“Tony and I both enjoyed working with David during the sale of our home in Canby. David was totally honest, and we felt very safe using him as our Realtor! He explained everything that was happening so we understood what’s going on. He had a very calming personality and always had our best interest as the priority. We like that he came into our home and made us feel like we had a nice home to sell. We have absolutely no complaints on any part of the selling of our property. He answered all our questions and even brought a few things up for us to think about that we hadn’t thought of! Thank you for all you did for us! We are willing to give you a referral anytime. When we get ready to sell this place, you’re welcome to help us! We could say a lot more!! We feel he went above and beyond for us! Thank you!!”
— Tony & Sandy M. from Canby, OR
“Wayne, I don’t think we would have sold the house this quickly without you. You dealt with Dad (no easy feat), made sure the house was competitively priced, oversaw (or just did) the improvements needed and kept all three of us in the loop. I am sure many agents would have written off the holidays and concentrated on a big push in January, but in this case, those pre-holiday Sunday open houses found us a buyer. Thanks so much.”
— Kathy & Bud S. from Bull Mountain, OR
“My wife and I recently purchased our first home and Jeff Ellers was our realtor. The circumstances under which we were buying the home were a bit unusual, and we knew it was going to be complicated. We thought it was going to be an extremely stressful endeavor; however, through Jeff’s thoroughness, patience, and overall professionalism he was able to turn it into a positive experience for us. We had the utmost confidence in Jeff through the entire process, and when problems did arise, he alleviated the stress through good communication and by helping us to focus on the bigger picture at hand. Jeff’s sound advice allowed us to make better business decisions regarding our purchase. In addition, Jeff has also been a great help to us with our transition of moving. Since the close of the house has been completed, he has kept in close contact with us to assist us with many of our needs for the actual move. Jeff’s overall knowledge of the real estate business impressed us, and we would recommend his services to anyone who is buying or selling their house. He went above and beyond what we had ever expected from a realtor and for that we are most appreciative.”
“I would like to congratulate and thank you for having an outstanding broker named Staci Kang. I have worked with Staci on my past two home purchases. I was impressed with the level of service received and I’m glad that I returned to Oregon First to work with Staci again. Despite the fact that the builder was extremely difficult to work with, Staci went above and beyond to ensure that things were in the best interest of me, the customer. Staci’s effective communication skill was a key to making the second home purchase a success. I will be back working with Staci in the future and I highly recommend Staci and Oregon First to my friends and family. Thanks!”
— Gina Kim
“I want to thank you for all the legwork you did on the 4-plex property. We couldn’t have made an informed decision without your help. Your commitment to serving our needs is very much appreciated. Although it didn’t culminate in a sale this time ’round, I do believe it’s only a matter of time. Both Kendra and I are very happy to have found a reliable realtor to work with in the Portland area and we will definitely be in touch with you as we continue to search and learn more about the business. Thanks so very much!”
— Josh & Kendra
“I got her name from a sign, and was pleasantly surprised at her attention to detail, her follow-through on all the mountainous paper work, and her willingness to guide me through the areas that were not hers, via her large resource list. My move was complicated by being from out of state, and not knowing the city, but I sure got wonderful service and am one very happy client who now owns a beautiful home on the Columbia!”
— Connie Mackenzie
“Communication in our experience with Nancy was beyond our expectations. Nancy walked us through the process with great understanding. Please do not hesitate to put your trust in Nancy. She will make your buying experience a great success! We can only give her a 10 – she is a great resource!”
— Galia S. & Mauricio Z.
“You guys rock! You have helped us tremendously with items that are not mentioned in the recommendation e-mail.”
— Gerry B. from Matthews, NC
“Greg Walker was indispensable in my search for a home. He presented me with numerous options that were aligned with my desires and was great knowledge resource.”
— Gary H. from Portland OR
“We just can’t thank you enough for being so on top of things and finding us the town home we wanted so quickly. If you hadn’t have been so quick, we would not have had the opportunity to make it ‘OUR’ home. As you know, there were others that wanted it right behind us. So being the organized and efficient person you are got us our home. And your smile and enthusiasm and being available was above and beyond our expectation of a realtor working for us. I keep stopping something I’m doing at home and saying to Tom, ‘I love my new home’ and he says, ‘Me, too’. I also keep seeing things that are such good quality in the house. The sinks, shower, tub and toilet in the Master are all Jacuzzi brand. The dishwasher in the kitchen is a Maytag and is very quiet. Also, you can tell the laundry closet is insulated and all the doors in the house are solid even the ones on the laundry. When you close the doors after starting the washer or dryer you can hardly hear them running. And the storage in the basement/garage, WOW. We have already bought 4 shelving units to start getting things organized down there. I think Tom is ‘in love’ with his basement. I know I am. And it feels so good to be back in the Clackamas area. We are now officially Happy Valleyites. We will definitely recommend you to all our friends and if we ever have to move again, we will use your realty services.”
— Tom & Teri L.
“Thank you for all your hard work helping us to buy this house. We never dreamt that we could own such a beautiful home in such a wonderful neighborhood. As first time home buyers we were really nervous about buying our first home, but you made the process so much easier (and the looking for the house a lot of fun!). It helps that you have a great sense of humor. I have already recommended you to some people at work who are thinking about buying houses. You should come by sometime and see the house with furniture. We actually bought REAL furniture. Thank you so much! We LOVE our house!!!”
“Jonathan–A Big, Big thank you is in order for going the distance and closing the deal for me. You took care of every single detail with such professionalism, that without it, it might have fallen apart. But it didn’t and the sale was complete because of you. I will always recommend you highly to anyone in need of a Great Realtor!!”
“Emily Mikhaiel helped me check all the boxes in my search for a home in Central Oregon. She spent much time taking me to houses fitting my criteria and arranging showings. I could not have navigated the complexities of the local real estate market without her help. She was always friendly, positive, and enthusiastic making my lengthy search an enjoyable experience. I appreciated her knowledge and preparation of all the paperwork I needed to sign. I would highly recommend Emily to anyone looking for a home in Oregon. Thank you Emily!”
— Sue Bertsch
“Rick and I want to thank you for the perseverance in which you handled the listing of our property for sale. You are positive and upbeat and a pleasure to work with. Your first assessment of our property was encouraging. You saw what we saw in the value of our estate. Because of this, your uncluttering suggestions for marketing this parcel motivated us instead of overwhelming us into doing what was necessary for staging our property for sale. You were diligent with holding open houses on a regular basis. You advertised in local real estate publications and many online sites and mailings. Your marketing approach was broad extending out of state target areas. Communication with you was always a pleasure. You kept us up to date and followed through with assurances diligently. You negotiated with potential buyers without pause, staying with them and keeping them engaged. When you saw something that needed attention, weed-whacking, sweeping etc. you stepped up and did it yourself. We always felt we were the most important clients and revered friends. If we ever require your services again, we won’t hesitate to call you.”
— Rick and Elise
“Lana did a great job selling the family condominium for us. She gave good advice which was always followed through with action. She got the condo cleaned up and staged, advised on the selling price and market timing, held open houses, and got the offer closed – all within the price range and timing we were hoping for. It worked out very well. She kept us up to speed on all aspects, which was most appreciated seeing as we five sisters are spread out across the US and Canada. ”
— Helen V.
” My husband and I recently had an experience with one of your real estate brokers, Kay Lynn Myers, I wanted to make sure and let someone know that she gave us above and beyond excellent customer service. We have recommended her and your company to others due the level of service she brought to the table. I am a first time home owner and she made the process easier to understand, less stressful, and supplied all the information we needed plus more. I cannot say enough that in a world where customer service is not always great, she is a treasure to work with and helped us get our dream home. For that we say a huge THANK YOU!!!”
— Candyce R Morris and Raymond G Morris Jr
“It was such a pleasure going through the house selling process with Kris Sholes. I can’t recommend her highly enough. Kris embodies the highest standards of integrity and trust.
Kris was referred to me by a close friend whose family had worked with her group for years, so I already anticipated everything going smoothly. However, she exceeded my expectations dramatically! Our home selling experience was quite a bit more complicated than a routine transaction. She went the extra mile in every way possible and did everything possible to make life easier for me.. She has become a dear friend. I wouldn’t consider doing a real estate transaction with anyone but her.
On each step in the buying and selling process she had the information I would need before even asking. And, when totally unanticipated issues with an oil tank came up after I had moved out-of-state, Kris made all the arrangements and took charge so that everything that needed to happen, did happen. She had a team of experts ready to take care of all the unusual, (or usual) challenges that came up. I was accustomed to her diligence and competence by this point in time. Although very grateful, I wasn’t even surprised, that she had it all under control . It has been a total pleasure to work with her!
Kris is not only a wonderful person to work with, she is also the consummate professional!”
“Lindsay did a fantastic job as our buyer’s agent for an inter-state move into the Portland area. She is extremely responsive, diligent and knowledgeable about the area. She took the time to patiently learn our requirements and desires and pruned the otherwise daunting task of house hunting in a new area down to an efficient, manageable process focused on the right homes. She also pointed us at various helpful web sites which enabled us to do our own deeper research into various topics.
Lindsay was extremely organized and a great communicator. She kept notes on our house feedback and continually tailored and updated her lists to home in on our dream place. She would also give clear and regular updates on the status of items, next steps, owners and ETAs.
Lindsay has a valuable network of contacts including inspectors, loan brokers, repair companies, handymen and contractors which enabled us to quickly progress through a number of paths in parallel to hit our target closing date. When we started to get into uncharted areas Lindsay would do the research on the best companies to engage with and handle all of the interactions and coordination. This was especially helpful as we were out of state for most of the process.
Lindsay worked directly on site with the various inspectors that were involved, understood all of the items and recommendations in their reports and was able to walk us through the various pieces so we could understand and prioritize issues. She then drove the remediation of the top items before our closing.
Finally, Lindsay was an effective negotiator who enabled us to trim down the final purchase price on a home which had already had a number of price reductions.
We highly recommend Lindsay and look forward to engaging her services again.”
— Kevin L
Lana has become my go to agent whenever I buy or sell a house. She is thorough, professional and diligent during each stage of the process. She is a strong negotiator and has a fabulous happy personality that is contagious. She went above and beyond what I expected.
I consider myself as an individual with very high expectations and detail focused. When I think about the amount of commission that is paid for the sale of any home, Lana’s hard work was worth every dollar.
Lana was referred to me by a friend after I relayed my prior experience with an agents that talked the talk up until I signed the paperwork to list my house or they tried to push me into accepting everything a buyer wanted. I’ve sold and bought six properties over the last 25 years, and Lana is the only agent that I’ve felt 100% satisfied with the entire process from initial contact to close.
Prior to meeting any agent, I requested something in writing detailing what they intended to do for me to sell my home and listing price research. Of the four agents I met, Lana was the only one who took the time to document her process of what she would do for me personally. Her research was more thorough than any other agent. I was impressed and she followed through with each state of the process.
Lana was always prepared whenever we met. She assisted me in the preparation of the house prior to listing such as contact with a cleaning person, contributing furniture and decorations for staging, setting up open houses that worked to my schedule. She was flexible with change and I needed several changes throughout the process due to family emergencies out of the country. She worked with my daughter who was living in the house during the sale. Listened to my feedback when something wasn’t working for me and didn’t hesitate to implement changes midway without hesitation. I know a lot of these are typical expectations, but she continually went above and beyond what any other agent has done for me in the past.
— Sherry Kurk
Lana Kosik can be contacted at (503) 888-5521 or firstname.lastname@example.org