At Oregon First, we believe superior customer service is the key to our success. That's why we engage in on-going training with our brokers in all areas of the business, from changes in the law to changes in technology.
Below are a few of the testimonials Oregon First brokers have received from their clients. We'd love to get the opportunity to help you, too!
"I would like to congratulate and thank you for having an outstanding broker named Staci Kang. I have worked with Staci on my past two home purchases. I was impressed with the level of service received and I'm glad that I returned to Oregon First to work with Staci again. Despite the fact that the builder was extremely difficult to work with, Staci went above and beyond to ensure that things were in the best interest of me, the customer. Staci's effective communication skill was a key to making the second home purchase a success. I will be back working with Staci in the future and I highly recommend Staci and Oregon First to my friends and family. Sincerely with thanks,"
-- Gina
"I want to thank you for all the legwork you did on the 4-plex property. We couldn't have made an informed decision without your help. Your commitment to serving our needs is very much appreciated. Although it didn't culminate in a sale this time 'round, I do believe it's only a matter of time.
Both Kendra and I are very happy to have found a reliable realtor to work with in the Portland area and we will definitely be in touch with you as we continue to search and learn more about the business.
Thanks so very much,"
--Josh and Kendra
"We just can't thank you enough for being so on top of things and finding us the town home we wanted so quickly. If you hadn't have been so quick, we would not have had the opportunity to make it 'OUR' home. As you know, there were others that wanted it right behind us. So being the organized and efficient person you are got us our home.
And your smile and enthusiasm and being available was above and beyond our expectation of a realtor working for us. I keep stopping something I'm doing at home and saying to Tom, 'I love my new home' and he says, 'Me, too'.
I also keep seeing things that are such good quality in the house. The sinks, shower, tub and toilet in the Master are all Jacuzzi brand. The dishwasher in the kitchen is a Maytag and is very quiet. Also, you can tell the laundry closet is insulated and all the doors in the house are solid even the ones on the laundry. When you close the doors after starting the washer or dryer you can hardly hear them running.
And the storage in the basement/garage, WOW. We have already bought 4 shelving units to start getting things organized down there. I think Tom is 'in love' with his basement. I know I am.
And it feels so good to be back in the Clackamas area. We are now officially Happy Valleyites.
We will definitely recommend you to all our friends and if we ever have to move again, we will use your realty services."
--Tom & Teri Long
"I worked with many Realtors over a 6 month period to find a house with no success. After I met with Tim and told him what I was looking for - he helped me find and buy exactly what I wanted in less than a week! Tim is knowledgeable and professional and I will be recommending him to others."
-- Dianna Z.
"Honesty, Reliability, Consciousness, Trustworthy.
Not only was I a first time floating home buyer, but also a first time home buyer. Karen literally held my hand throughout the entire process. So many unknowns: financing, appraisal, inspection and survey, float diver and, in my case, convincing the lenders to actually physically visit my floating barge home to allay their apprehensions.
All this Karen accomplished with grace and perseverance, while at the same time comforting me, curbing my impatience, and assuring me all would work out. It did! This life on the river is incomparable and, while there are other floating home Realtors, Karen has no competition! She is a first class agent without peer."
-- Irene Simms
"What a wonderful experience it was to have such a competent real estate agent handling the sale of our home. Our house sold in only two days. We would recommend Lisa to our friends!"
-- Scott & April
"I don't ordinarily write letters of gratitude for handling business matters, but in this case I am pleased to make an exception. Jeff's expertise, diplomacy, perseverance in guiding us through what I would consider a difficult and complex transaction has given me hope that there is integrity in the business world. My situation was not an easy one: first the sale of my house, then finding a duplex to house my son and daughter in law and myself was no easy task. Jeff negotiated quietly and professionally following up with the mounds of details and paper work. I have had the experience of moving about eight times in my life, I have never felt as confident with an agent as I did with Jeff."
-- Penny
"Mickey, I wanted to thank you for all your help and support in buying this house. People are always surprised when I tell them I bought my house 'sight unseen', but I had faith in you. I love my new house and you made what can be a difficult process so much easier. Thanks!"
-- Colleen
"We met Tim at a Sunday open house. We told him what we were looking for and the very next week he called saying, 'I have found your new house.' We went to look at it that night and it was everything we were looking for - so, we made an offer on the spot. Tim helped arrange the financing, set up the inspections and managed the closing process for us."
-- Ed & Nikki D.
"I got her name from a sign, and was pleasantly surprised at her attention to detail, her follow-through on all the mountainous paper work, and her willingness to guide me through the areas that were not hers, via her large resource list. My move was complicated by being from out of state, and not knowing the city, but I sure got wonderful service and am one very happy client who now owns a beautiful home on the Columbia!"
-- Connie Mackenzie
"With a world of thanks. Dear Staci: Thank you so much for being our broker. I thank God that he brought such a wonderful person like you in my life. Also, thank you for giving me tips about home inspection and introducing me to Mrs. Shin. May the Lord bless you for your faithful services. With a thankful heart, "
-- Gina
"When I was looking for a home I went though many Realtors before I found Lisa Vaught. Many of them tried to sell me anything that came on the market. Lisa listened to what I wanted in a home and did not call me with every listing that came up. Lisa did a very good job narrowing down the houses that would work for me.
Lisa was also very flexible by working around my work schedule to show me houses when it was convenient for me. Lisa has a very good grasp on the Portland real estate market. Lisa was able to tell me what the houses were really worth and also recommended a very good mortgage company to get my loan through. By following Lisa's advice I not only bought a house that I really like, I also feel that I saved a lot of money. Thank you Lisa!"
-- Tony Newman
"My wife and I recently purchased our first home and Jeff Ellers was our realtor. The circumstances under which we were buying the home were a bit unusual, and we knew it was going to be complicated. We thought it was going to be an extremely stressful endeavor; however, through Jeff's thoroughness, patience, and overall professionalism he was able to turn it into a positive experience for us. We had the utmost confidence in Jeff through the entire process, and when problems did arise, he alleviated the stress through good communication and by helping us to focus on the bigger picture at hand. Jeff's sound advice allowed us to make better business decisions regarding our purchase.
In addition, Jeff has also been a great help to us with our transition of moving. Since the close of the house has been completed, he has kept in close contact with us to assist us with many of our needs for the actual move. Jeff's overall knowledge of the real estate business impressed us, and we would recommend his services to anyone who is buying or selling their house. He went above and beyond what we had ever expected from a realtor and for that we are most Appreciative."
-- Charles
"Thank you for all your hard work helping us to buy this house. We never dreamt that we could own such a beautiful home in such a wonderful neighborhood. As first time homebuyers we were really nervous about buying our first home, but you made the process so much easier (and the looking for the house a lot of fun!). It helps that you have a great sense of humor. I have already recommended you to some people at work who are thinking about buying houses. You should come by sometime and see the house with furniture. We actually bought REAL furniture. Thank you so much! We LOVE our house!!!"
-- Christina
"We had our home listed with two other 'TOP REALTORS' for six months each without any offers and hardly any showings. Within the first week of listing our home with Tim we had more showings than the previous year with the other two Realtors!!! Most importantly, Tim sold our home and got the transaction closed."
-- Al and Linda W.
"Tim sold our business office in 1 day for full price. He helped us with two subsequent income property purchases to accommodate 1031 exchanges with the use of the money from the first sale. Tim is a real professional and we could not have done it without him."
-- Jim P. and Roberta L
"Karen showed us 50+ houses (patient at all times) before we found the house of our dreams. We had a unique experience looking at houses with Karen; it was great fun!
A problem with a possible lien came up while we were in the process of buying our house. Karen informed us of the details regarding this issue. She was knowledgeable and very helpful in resolving the problem. We got a great deal on our home due to Karen's advice."
-- Tom & Becky Mihelich
"My husband and I have just completed a home sale with Real Estate Agent Wayne Pruner. I wanted to bestow our thanks for his work and effort. Wayne was the best to work with. He was always very professional, courteous, and provided any and every assistance we needed. Because of that, we felt very well taken care of, felt we were his highest priority and we believe that is why our home sale experience went so very well.
I would encourage anyone planning on selling their home to contact Wayne. He'll get the job done!"
-- Leota Easley
We just closed on a house in Lake Oswego yesterday and my wife and I can't say enough great things about Hilary and Darcie. Incredibly knowledgable and patient, we trust both of them completely. You can't go wrong choosing Hilary and Darcie to help you wiggle through the mine field that is the current housing market. Thank you!
-- David L
"Jonathan--A Big, Big thank you is in order for going the distance and closing the deal for me. You took care of every single detail with such professionalism, that without it, it might have fallen apart. But it didn't and the sale was complete because of you. I will always recommend you highly to anyone in need of a Great Realtor!!"
--Bobbie
As first time home buyers, there are many things we didn't know about the process. We were lucky to have Hilary (and her partner Darcie from the PDX Green Team) by our side.
Looking back, I distinctly see four stages:
1. Finding a house. After setting us up on the system to receive listings of houses that we might be interested in, Hilary was very flexible in showing us houses. She was extremely accommodating with our schedule by setting up late afternoon appointments since both my husband and I have full time jobs. She figured out the best route to follow to tour the houses to make the best use of our time; she drove us there instead of taking two cars so that she could ask our impressions of the previous house on the trip to the next one. She made sure to research each house and talk to the listing agent before we even got there, and she was very straightforward regarding not only the current state of each house, but also what we could expect regarding repairs, maintenance, and market value in the future.
2. Inspecting the house. Hilary recommended great companies to do the inspections; we were really happy with the thoroughness and punctuality of the inspectors we got, particularly the General Inspector (Don Hatch). They were very clear regarding major repairs that would be required (in the tens of thousands of dollars) and they steered us away from these very expensive options. Hilary was also extremely helpful in contacting different contractors to estimate the repairs; she called them and met them at the house without us even needing to be there, which was very convenient for us. We also got good recommendations for every kind of contractor we needed after we got the house (paint, floor refinishing, tree trimming, general contractor).
3. Making an offer. Hilary provided us with information regarding similar houses in the area recently sold; but in the end she didn't try to influence our decision. We made our own research on comparable homes (taking into account major upgrades and repairs) and decided to make the offer that we felt comfortable with.
4. Getting the loan. We had a mortgage broker help us get our loan, and Hilary kept in close touch with him the last few weeks before closing. She kept us in the loop regarding everything that went on with the mortgage broker, the title company, the previous owners moving out; everything. I think that's what I liked best about working with Hilary (and Darcie of course): the fact that they were clear and constant in their communications; we received quick responses via email or phone (practically any day at any hour) and we never felt like we were being kept out of the loop or just didn't know what was going on.
In short, we are now happy homeowners and I don't think we could have done it without the professional, patient and encouraging support of Hilary and Darcie.
--Claudia G
Darcie and Hilary are a real estate tag team extraordinaire!
This was my first home purchase in over 14 years. I sold my last home in 2002 and have been renting since then. The housing market has changed drastically in 8 years and Darcie and Hillary navigated an intense home buying experience with compassionate professionalism.
From the time my new home was listed, to the flooded basement walk through, both Hilary and Darcie brought me back to reality and kept in constant contact. Since they tag team their clients, I never had a moment where I couldn't reach one of them. They both work with their current clients and therefore both know the details of each transaction.
I feel that I'm extremely lucky to have found them on Yelp and hope that all potential clients who read this can rest assured this team works for you and with you.
Darcie and Hilary, you two are amazing! Thank you!
I chose Margit as my agent for several reasons that were important to me. I wanted and needed someone to take a load from me. Although looking for houses can be a fun process, there is a fine line after choosing a home when going through all the paperwork and negotiations takes place. I wanted an agent that could do more than just unlock a door and show me a floor plan. I needed someone to really advocate and communicate FOR me through the entire process.
Margit was incredibly aware of my style, needs, price range. She helped direct me towards certain ideas, while gently reminding me of what I really wanted when I could be side-tracked or ready to settle for less than I wanted. I knew that she wanted me to be thrilled beyond all expectations and worked hard to make sure that goal was met.
Her professionalism never wavered as she represented me with agents, inspectors, bankers, builders and everyone in the process. She is assertive without crossing the line into aggressive, which was an important distinction for me. I don't know how she made herself so available to me, but I never had to wonder if I would get answers to questions. And in fact, she anticipated my next question or need and took care of things before I even asked or thought of it. She was patient giving me time to think and space to make critical decisions. But followed up in a timely manner to keep me on track.
I never knew that an agent could be so responsive and service oriented. I was happy to pay for her services and shutter to think where I would be if I'd tried to do that monumental task on my own. She though of everything, down to the very last detail, and had flowers waiting for me when I moved in so my house felt like a home from the first moment I lived there.
I cannot express how happy I am with Margit and her service to me and my family. She is 100% amazing and know she loves what she does and is truly talented at it!
--Heidi Watts
"Communication in our experience with Nancy was beyond our expectations. Nancy walked us through the process with great understanding. Please do not hesitate to put your trust in Nancy. She will make your buying experience a great success! We can only give her a 10 - she is a great resource!
-- Galia Salazar and Mauricio Zamora
Nancy was very professional and knowledgeable in getting our home sold. Her ongoing communication was beyond out expectations. She was level headed on a daily basis and had the ability to fight for us when needed. She is fabulously organized, patient and proessional; she was also compassionate and kind in the difficult decisions we had to make. We so appreciated her as out Realtor.
--Sarah and Noel Austria
I was referred to Rod Erickson from a very satisfied neighbor who had also acquired his services. Rod was very knowledgeable in the type of home, area and price range I was interested in.
He is patient, professional, honest and on time for appointments that he sets..... what more could you ask for in a Realtor?
I have bought and sold several homes over the years and have never been completely satisfied with the level of service I received....that is until I was introduced to Rod Erickson.
I would highly recommend utilizing his vast skill set in the real estate industry.
--K.Myers
Greg walker was indispensible in my search for a home. He presented me with numerous
options that were aligned with my desires and was great knowledge resource.
--Gary Hicks
My wife and I enjoyed working with Greg during our search for our first house.
Greg was great to work with and very flexible which allowed us to search on our
schedule and pace. I would recommend Greg to anybody that is looking to buy or
sell their house"
--Bryan Ross"Tracey Branche = AWESOME Investor
minded realtor! It's always nice to work
with a realtor who knows the buying and the fixing side of things!"
--Robert
R
"I've worked with other real estate
agents before and Tracey has them all beat!
She knows the business sure, but it is her enthusiasm, professionalism,
and follow through that really set her apart.
I've worked with Tracey on my last six deals and I have no doubt that
I'll call her again when I'm ready for another rental."
--Matt
G.
"Thank you very much for getting this
deal done for me! I once again am very
happy with my purchase and have you to thank for it - you were so good about
making the other realtor to get even the little things done, so I wouldn't need
to worry about them and I really, really appreciate it! Thanks again.
--Gary K